Everything you need to collect feedback, understand customer sentiment, and act before issues escalate.
Collect customer feedback using simple forms that work everywhere. Embed feedback widgets on your website, share links via email, or use QR codes on documents, flyers, posters or products — set up in minutes and ready to collect feedback right away.
Collect and analyze Net Promoter Score results across your feedback campaigns. HeyScore calculates your NPS automatically and shows how customer loyalty evolves over time — set up in minutes and fully automated from day one.
HeyScore analyzes free-text feedback, assigns consistent topics and adds sentiment per topic — so you instantly see what is working — and where customers struggle.
Track topic share and sentiment trends over time. Compare two periods to see deltas instantly and spot changes that need attention.
Automatically notify responsible teams when negative feedback spikes or thresholds are exceeded. React early and prevent unpleasant surprises.
Collect feedback at physical touchpoints using dynamic QR codes generated via API. Attach metadata such as location, product serial number, order ID or batch — so every response is automatically linked to its real-world context, without manual assignment.
You can start collecting feedback within minutes. Create a feedback form, embed it on your website, share it via email, or generate a QR code — no technical setup required.
No advanced technical skills are required. The easiest way to get started is sharing a simple link to a HeyScore-hosted feedback form. If you want to embed feedback directly on your website or shop, HeyScore provides ready-to-use code snippets that can be added via copy & paste.
Simple feedback collection lets you gather feedback via forms, links and static QR codes. Dynamic QR codes (Pro) automatically attach metadata such as product IDs, locations or order numbers — so feedback is linked to its real-world context without manual work.
Yes. You can start with the Free plan and upgrade anytime as your needs grow. All upgrades take effect immediately and your existing feedback data stays available.
HeyScore uses AI to analyze free-text feedback, identify recurring topics and assign sentiment scores. This helps you understand not just what customers say — but how they feel about specific topics.
Alerts notify you automatically when key metrics change — for example when sentiment drops or negative feedback increases. This helps teams react early before small issues become bigger problems.
Yes. HeyScore supports feedback collection at physical touchpoints using QR codes. This makes it easy to collect feedback on products, packaging, receipts, flyers or in-store locations.
Yes. HeyScore is built with data protection in mind and complies with GDPR requirements. All data is processed and stored securely.